Pink for October
My domain name, amanita.net, was originally bought through Network Solutions back in January 1999. It was something like $35 at the time! Prices have dropped substantially, and I’ve been with Dotster for the past several years, paying $15/yr for each of the multiple domains I have registered. I was helping my brother-in-law register a domain over the weekend, and he picked GoDaddy because he could get five years for about $35. I looked into it for myself and found that I could get a transfer plus four years for the same price, so I initiated the transfer.
Now Dotster has written to me offering a permanent price cut for their rates. They want to charge me the same as GoDaddy, which is $9/yr, and they’ll throw in some free stuff I won’t need like domain forwarding. I have never liked Dotster’s website, I’ve always found it clunky - but I don’t need to administer my domain directly very often, so it’s been fine. When I looked at GoDaddy’s site, though, their user interface is much friendlier. I sent a note to Dotster about this and the guy responded saying they were going to have a new interface launching today at 12 noon Pacific. It’s a half-hour past that and I haven’t seen a new interface yet. How long is enough? Are they really launching a new interface or was that just a ploy to keep my business? (I want to see it now!) Does it really matter who I use as a registrar? Given that I have multiple domains at Dotster and I was only transferring one, should I stay put so I get the discounted rate for all of them? Should I switch everything to GoDaddy? Things to think about.
4 Responses for "Registrars"
There’s also ethics - GoDaddy’s CEO came out in favour of using torture methods at Guantanamo Bay (I don’t know your opinion on that but it’s an issue that concerns me) and I’ve known a few people have some real issues with them.
Ditto what Neil said. GoDaddy has a lot of issues.
Might I suggest GKG.net? I’ve used them for all of my domains for years and they’re wonderful. The web site’s not bad and, most importantly, they’re customer service is excellent. If you call them, an actual person answers the phone (*gasp*)! Plus, they’re cheap (~$9/year, cheaper if you register for more than three years at a time).
Hello,
My name is Stephanie and I work for Dotster. I want to let you that yes, we did launch a new account management interface yesterday (September 26th). It’s a big improvement, and customers seem to really like it so far. If you have any trouble logging or reaching the new interface, please let me know. Thanks!
-Stephanie
Thanks, Stephanie! I have indeed seen the new interface now, and it looks much better. I called GoDaddy and had them cancel and refund the transfer. I’m still waiting to hear back from Loren about getting all of my domains switched to the $8.95/yr plan though.
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