So because my boss is out this week, I’m going crazy here at work trying to manage all the phone calls. Usually if somebody has the wrong number I try to help them out, but this week I’ve just been hanging up on them as soon as I realize they’re not actually a customer - I have other calls to get to, and I don’t have the time to help people who aren’t paying for our services. (They’re calling 800 numbers, too, so we have to pay for their wrong number.) Most people just check the number and try again, but sometimes they get uppity and hit redial. Last night, not long before it was time to leave, I had to lecture a woman to stop calling me - I don’t care if her invoice had this number, if she’s not calling for a teleconference then she has the wrong number. What just happened a few minutes ago, though, was more annoying. A woman called into the conference bridge at the same time a conference was beginning, so she wasn’t the only person on the line. She started asking for her sister who is a guest there or whatever, and I said “sorry, you’ve got the wrong number” and disconnected her. Sure enough, she called right back and started out with “well I don’t appreciate being hung up on.” So I told her how I’m the only one here, I’m very busy, and she has the wrong number. I realized what she wanted, though - there’s a hotel in Paso Robles whose phone number is always printed with PASO at the end, and people really like dialing 7270 - which gets them to me - instead of 7276 (the correct spelling). So I asked if that’s what she wanted, and she said yes, so I gave her the number. She said “and you have a lot to learn about how to treat people!” and hung up while I was sputtering out a really lame comeback. Excuse me? Bitch, you don’t know what I need to learn. I treat people just fucking fine when I have the time. I’m sorry I can’t hold your hand and walk you through it right now, I’m very busy and you are wasting my time and need to get out of my face.


Okay, that venting wasn’t as helpful as I’d hoped. Oh well.